Despatch Problems

1)After updating megh7 there is no provision to close the service insured letter.

2)After upgradation of MM 7.0, we cannot fetch the articles returned by BOs in Despatch module(Fetch from Postman option)..

This is the solution received from PTC, Mysore for "Returned BO articles fetching problem in Depatch module"

Please follow below steps.
1. Download the attached files.
2. Take counter database backup.
3. Rename the existing Despatch.exe
4. Run the attached exl file using script tool.
5. Copy the Despatch_exe file to application folder and rename it to Despatch.Exe.

Note: While doing the above steps if any error comes then use the old Despatch( i.e. whatever you are previously using before this despatch exe) and restore the counter database.


Solution:Download